Trials & Warranty

Trials

• How does the trial work?
• Do I need to use a Mattress Protector in order to take advantage of the trial?
• Do I need to keep any of the packaging or boxes?
• What is your return policy?
• Do I get a trial if I exchange a product?

Warranty

• Can you replace the fill-in Casper's pillows?
• Can I order a replacement cover for my Casper Dog Bed?
• If I don't buy your Mattress Protector (or use one at all), is my Casper mattress warranty voided?
• What is the warranty on your mattresses?
• What is the warranty on your furniture products?
• I have a warranty claim. What should I do?