If you decide your Casper products aren't right for you within your trial period, we're happy to help troubleshoot or initiate the return process. To begin your return, our returns specialists are here to help! You can reach out to our Customer Experience team to begin the process. We'll work with you to provide return shipping labels or arrange a pickup through one of our pickup partners and refund you once your product is picked up. Please note that all items must be in donatable condition.
How do I start a return or exchange?
